One of the biggest growth roadblocks in business is learning how to let go. The shift from doing everything yourself to trusting others with your clients, your systems, and your reputation can feel daunting - but it’s also essential if you want to scale.

In this episode of Busting Roadblocks, Janet Charteris speaks with Sarah Groth, a CPA who has worked across large accounting firms, not-for-profits, and general management before starting her own boutique bookkeeping firm. Sarah shares how she overcame the fear of delegating, the practical tools she used to build systems, and the mindset shift that allowed her to grow a capable team without losing control.

Whether you’re about to make your first hire, or you’re simply struggling to let go, Sarah’s story offers practical lessons you can apply straight away.

👉 Tune in and learn how people and process can unlock growth in your business.

To get hold of Sarah here or email her [email protected] http://www.sgbalancedsolutions.com.au/

to get in contact with Janet try linkedIn or [email protected] or http://www.jcconsultancy.co

What would you do if one of your core product lines was actually losing money - and the problem had been signed off by senior leaders, missed by finance, and hidden in plain sight?

That’s the situation I faced when I stepped into a new role. A factory shift had left labour costs underquoted by 400%, and on one SKU we were giving away 50 cents per unit.

The obvious answer - just raise the price - wasn’t that simple. With a competitor effectively locking the category, advertising spend already committed, and egos on the line, navigating the fix meant solving more than just the numbers.

In this episode of Busting Roadblocks, I share how I:
✅ Uncovered the true issue buried in the COGs
✅ Built the case for a two-step price increase
✅ Took it all the way to the board
✅ Executed the plan without losing market share
✅ And fixed the problem - without exposing the leaders who had made the mistake

This story is a reminder that leadership isn’t just about commercial acumen - it’s about protecting relationships while driving results.

If you like this podcast subscribe and share it with your network.

If you'd like to follow Janet

LinkedIn

[email protected]

What does it take to walk into a failed project - and walk out with a win? Andrea shares how she rebuilt trust, reengineered a path forward, and later applied the same mindset to hiking the entire length of New Zealand.

When a UK construction project collapsed mid-flight, Andrea’s company got the call. The previous builder had gone under. Contractors were exposed. Clients were emotionally invested. Consultants weren’t even contracted yet.

Andrea walked into the mess - and calmly, methodically, engineered a new plan.

In this episode, you’ll hear:

• How she prioritised the most urgent stakeholder - the emotionally invested 3rd-party client
• What it took to get buy-in from disconnected and distrustful groups
• How the project turned into a success: a new HQ and 250 residential apartments
• Why the skills she used weren’t just professional - they were personal

We also talk about Andrea’s recent personal challenge - walking the full Te Araroa trail across New Zealand.
A solo hike. Thousands of kilometres. One section marked by tragedy.

Andrea’s story shows us: calm, planning, prioritisation and resilience aren’t just project tools - they’re a mindset.

To get hold of Andrea Salter - LinkedIn 

And if you want to get hold of Janet - LinkedIn or [email protected]

What happens when you stop reacting and finally make time to fix the real roadblock? This is the story of how one small baby food brand went from scrappy underdog to category leader - by creating just enough space to think differently.

Stuck in firefighting mode? You’re not alone - and you’re not broken.

In this episode, I share a story from my time working with an organic baby food company in New Zealand. Up against industry giants, under constant pressure, and always reacting, growth felt impossible.

Until we made one simple shift: we found time to solve the real problem.

This episode is for anyone stuck in the day-to-day grind, wondering if they’ll ever get ahead. You’ll hear how:

• A focus on distribution - not marketing - unlocked 200% growth
• Local wins helped us scale nationally and break into Australia
• Making time to think, led to market leadership

Firefighting is inevitable. Making it your whole strategy? That’s optional.

When crisis hits, your business doesn’t need hierarchy - it needs clarity.

In this episode of Busting Roadblocks, I sit down with Dave, a former rescue helicopter paramedic with 25 years of high-stakes experience, now a crisis management consultant.

We unpack a real-world example where the person with the title wasn’t the right person for the job - and how ego, emotion, and poor self-awareness nearly derailed the crisis response.

You’ll learn:
 ✅ Why BAU leadership structures can fail under pressure
 ✅ What to do when rank and capability don’t align
 ✅ How to manage ego clashes in the middle of a crisis
 ✅ And when it’s time for a “suck it up, this is the call” response

This episode is a must-listen for leaders, comms pros, and anyone involved in crisis response or culture change. Because in the heat of the moment, it's not about your job title - it's about getting the job done.

To get hold of Dave Greenberg at www.davegreeberg.com and LinkedIn

To get hold of Janet try LinkedIn or [email protected]

In this episode of Busting Roadblocks, Kerry opens up about the layers of self-discovery, the hard-won insights into how she thinks and leads, and how understanding neurodiversity has changed everything—from how she sees herself to how she supports others.

We talk about:

• The impact of masking in early leadership roles
• How coaching helped—but also shaped her to “fit the mould”
• The real challenges and hidden strengths of ADHD
• Why self-awareness is the turning point for growth
• And how leaders can create workplaces where neurodiverse individuals don’t just survive—but thrive

This isn’t a neat story. It’s honest, colourful, and full of depth—just like real life.

Get in contact with Kerry here

Janet can be found here or email on [email protected]

What does it take to overhaul a 15-year-old system in a high-stakes healthcare environment - without losing the people in it?

In this episode of Busting Roadblocks, we sit down with Leanne Simpson, a General Manager who led a major operational transformation in the patient transport sector. From paramedics and pilots to hospitals, government procurement, and funding bodies, Leanne was working at the center of one of the most complex and tightly regulated systems in healthcare.

Together, we explore:

✅ The challenge of changing entrenched mindsets: “It’s not perfect, but we’ve always done it this way.”
✅ Why innovation in high-risk environments is difficult - and how to keep momentum
✅ The critical role of cross-functional communication from CEO to frontline clinicians
✅ How building trust was the secret to lasting change
✅ What it takes to design a system that improves outcomes without leaving anyone behind

This is a masterclass in considered leadership, stakeholder engagement, and leading change when the stakes are high and resistance is even higher.

🎧 Tune in to hear how Leanne busted through roadblocks - and what you can take into your own transformation projects.

To get in contact with Leanne Simple you can find her on LinkedIn:

Janet Charteris is available on LinkedIn or JC Consultancy website

www.jcconsultancy.co

When the COVID-19 lockdowns hit, many businesses focused on survival. But for the service business Taka worked in, the real challenge came after the crisis.

Gone were the casual chats, shared coffees, and spontaneous team moments. In their place? A relentless stream of emails, meetings, and blurred work-life boundaries.

In this episode of Busting Roadblocks, Taka shares how his team recognised the cultural drift - and took intentional steps to rebuild connection. From implementing Mindful Mondays with no meetings, to setting up virtual Friday drinks, they reintroduced rhythm, reflection, and relationships into the work week.

We talk about:

• The hidden cost of being “always on”
• How communication habits shape culture
• Designing space for connection in remote/hybrid teams
• And why slowing down at the start of the week helped them speed up later

This episode is for anyone who's felt the shift in team culture - and wants practical, human ways to bring it back.

Follow Taka Mapfumo:

linkedin.com/in/taka-mapfumo-28899115

And to get in touch with Janet Charteris

linkedin.com/in/janetcharterisconsultant

www.jcconsultancy.co

When performance dipped across his team, Adam Harris could've responded with pressure and micromanagement. Instead, he did something far more powerful - he took ownership.

In this episode of Busting Roadblocks, Adam shares how a personal commitment to coaching and peer accountability sparked a complete rethink of how his business approached roles, responsibility, and trust. From getting his team to self-evaluate and interview for their posistions, to building a structure where each person owned a business-critical deliverable. Adam didn't just fix the problem, he transformed the culture.

The Result?

A fully engaged, high-performing team - and a leader who made himself redundant.

If you're a founder, manager, or team lead facing accountability issues, this conversation is a must-listen/

You can find Adam:

linkedin.com/in/aharris1  or https://frankandfearless.com/

And to get hold of Janet

https://www.linkedin.com/in/janetcharterisconsultant/

www.jcconsultancy.co

#management #accountability #selfawareness #leadership #redundant #EOS

or

In this episode Janet takes us through an example of how asking 'stupid' questions to challenge the solutions presented led to a £500,000 saving.

You'll hear how getting a good understanding or the problem, the conditions that lead to it, the options available and the customers position and consumer concerns led to better questions and a solution that halved the £1m procurement issue.

If you enjoy the episode, subscribe.

And if you want to get hold of Janet try:

LinkedIn - linkedin.com/in/janetcharterisconsultant 

or www.jcconsultancy.co