As the CEO of ETC, Jenny Barnett know first-hand how valuable it is to invest in people. At ETC, they have created a strong culture around their people and are committed to investing in the skills and training needed to help their staff provide incredible customer service.

This month, Maria chats with Jenny about some of the unique ways they are supporting and engaging their staff, which has resulted in improved outcomes for their clients and created new experiences for their job seekers.