Hire the right attitude, train thoroughly, treat people with respect, help them become better, push for excellence, and set the stage for everyone to “do the right thing”. This is how Jason Hanny, General Manager of Vermont’s Shore Acres Inn and Restaurant, views the concept of hospitality. When this becomes core to the culture of an operation then excellence is the result. Are we preparing our staff and students for the world of hospitality? Is hospitality evident throughout our program as an example for others to follow? Listen in to CAFÉ Talks Podcast as we chat with Jason about his history growing up in the restaurant business, his journey working to build those skills and aptitudes that would pave the way throughout his career, and how he builds a hospitality culture at Shore Acres, a picturesque Vermont resort.