CX Today's Rhys Fisher hosts David Juniper, Group Director at ROAR B2B.

They preview the upcoming Call and Contact Centre event that takes place between November 27-28, 2024.

In doing so, they discuss:

• The challenges attendees currently face within their contact centre operations.
• How the event addresses these challenges with its agenda. 
• The flagship speaker sessions for the week. 

For more on Call and Contact Centre 2024, visit their website.

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