Restaurant Punk

Calling All Employees: Cellphones in the Workplace


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First things first, where's George's shirt, and did he spend the day in the kitchen cooking that way? Besides that, we're talking about cell phones in the workplace. Ten, even 20 years ago, it wasn't unheard of for someone not to have a personal phone. If you wanted to talk to your mom while she was at work, you called the office/restaurant/bar phone number, and whoever answered put their hand over the receiver and yelled, "KAREENNNNNNNNNNNN. Your son is on the phone…sounds like he wants to go to Billy's house again. That ok?" Now, you'd probably have to pry the phone out of a busser's cold, dead hands to keep them from answering it in the middle of their shift. Yianni, George, and Nikos are asking (and answering) questions, including:

  • How do you deal with employees using their phones during their shifts?
  • Do you make exceptions for employees with kids?
  • Do you find that staff keeps it on their person, or do they leave it at the server station?
  • Is using their phones a habit or intentional disrespect?
  • What's the most interesting answer you've ever gotten to "why are you on your phone?"
  • Are there ever positives to staff having phones?       
...more
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Restaurant PunkBy Kara Restaurant Group