We call up to one of the busiest Contact Centers in the world at time of year - Santa's Workshop.  From WFM to FCR, we ask them to share their Best Practices with us.  This entertaining but informative show is a compilation of call center best practices from the diverse team of Contact Center Experts here at BenchmarkPortal.

We call up to one of the busiest Contact Centers in the world at time of year - Santa's Workshop. From WFM to FCR, we ask them to share their Best Practices with us. This entertaining but informative show is a compilation of call center best practices from the diverse team of Contact Center Experts here at BenchmarkPortal.

We call up to one of the busiest Contact Centers in the world at time of year - Santa's Workshop.&nbsp; From WFM to FCR, we ask them to share their Best Practices with us.&nbsp; This entertaining but informative show is a compilation of call center best practices from the diverse team of Contact Center Experts here at BenchmarkPortal.

CallTalk - A BenchmarkPortal Christmas Special

CallTalk is the first on-line radio show specifically about Call Centers. BenchmarkPortal brings this show to listeners with no vendor sponsorship so the content is completely neutral.  If you have a topic you would like us to cover, send it to Calltalk@benchmarkportal.com

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CallTalk is the first on-line radio show specifically about Call Centers. BenchmarkPortal brings this show to listeners with no vendor sponsorship so the content is completely neutral. If you have a topic you would like us to cover, send it to Calltalk@benchmarkportal.com

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CallTalk - A BenchmarkPortal Christmas Special

CallTalk - A BenchmarkPortal Christmas Special