To kick off the New Year, organizational psychologist and longtime friend of the show, Dr. Andrew Holter joins Fire Headlines, host Samantha Didion and Chief Ken Kehmna to dive into the crucial concepts of psychological safety, leadership, and team dynamics within the fire service. Dr. Holter shares his experiences both from the academic and practical sides, offering valuable insights into how fire service organizations can improve their culture, performance, and retention. Drawing on real-world examples, he highlights the challenges faced by fire departments in fostering an environment of trust and communication, particularly in high-stress situations like emergency responses.