Camp Concierge at your service! On this week's episode, EmJ is joined by Stacie Simpson, Darby Dame, and Leslie Zukrow talking customer service and family communication. They dive deep into the importance of pre-camp communication to prepare the whole family AND how are we addressing the want for more communication (photos, calls, emails, etc.) during camp. They share real ideas and real tool for camps that don't have designated communication staff.

If you're looking for multiple ways to level up your family communication and customer service, this is the pod for you. 

Producer EmJ's Takeaways:

1. Use several mediums to share with families. Start texting them, start sending videos.
2. More slushy coupons!
3. Its cheaper to retain a camper than to recruit one. 

Show Notes:

•  Magical Extension 

Keep up to date with The Summer Camp Society. Join the membership to stay connected with fellow camp professionals and see what's new on Instagram.

Listen on Spotify | Apple Music