Teamistry

Campbell’s Finds the Soup for their Soul


Listen Later

The can is Americana itself; the product indistinguishable from the ordinary contents. It's part of a quintessential American meal, soothing the hunger and warming the souls of families for more than a hundred years. But in 2001, a toxic atmosphere hung over the workers at The Campbell Soup Company. Its headquarters stood isolated behind barbed fences in the run-down city of Camden, New Jersey. Inside, a culture of anxiety and distrust prevailed. Employees, uneasy about going outside the gates, ate lunch in the building – and got no discounts on soup. The dwindling morale, along with impending financial crisis, pushed the company to the brink: it had the lowest employee engagement of any Fortune 500 company. To save this American culinary and cultural icon from collapse, a new CEO enters the scene and embarks on an ambitious mission. He wants to replace and rejuvenate the leadership team, boost morale, and turn the company's fortunes around – in just three years. His strategies are both tough and tender: he lets hundreds of unfit senior managers go, and sends tens of thousands of handwritten letters to employees to recognize and praise their work. 

In the penultimate episode of Teamistry's third season, host Gabriela Cowperthwaite takes us behind the scenes to witness Campbell's rebirth. We hear from the former CEO who led this mission, Douglas Conant, who explains how he translated "Maslow's Hierarchy of Needs" into a step-by-step framework to rebound employee morale and confidence. We also hear from two of Doug's handpicked recruits who represented a new era of leadership at the company: Nancy Reardon, former Senior Vice President and Chief of HR and David White, former Senior Vice President of Global Supply Chain.

Teamistry is an original podcast from Atlassian. For a transcript of the episode and other extras, check out www.atlassian.com/blog/podcast/campbells-finds-the-soup-for-their-soul

...more
View all episodesView all episodes
Download on the App Store

TeamistryBy Atlassian

  • 4.8
  • 4.8
  • 4.8
  • 4.8
  • 4.8

4.8

143 ratings


More shows like Teamistry

View all
Radiolab by WNYC Studios

Radiolab

43,847 Listeners

This American Life by This American Life

This American Life

90,786 Listeners

TED Radio Hour by NPR

TED Radio Hour

22,149 Listeners

The History Hour by BBC World Service

The History Hour

584 Listeners

Hidden Brain by Hidden Brain, Shankar Vedantam

Hidden Brain

43,237 Listeners

10% Happier with Dan Harris by 10% Happier

10% Happier with Dan Harris

12,537 Listeners

The Daily by The New York Times

The Daily

111,399 Listeners

The Science of Happiness by PRX and Greater Good Science Center

The Science of Happiness

1,870 Listeners

The Take by Al Jazeera

The Take

464 Listeners

Post Reports by The Washington Post

Post Reports

5,450 Listeners

Throughline by NPR

Throughline

15,883 Listeners

Your Undivided Attention by Tristan Harris and Aza Raskin, The Center for Humane Technology

Your Undivided Attention

1,433 Listeners

Meditative Story by WaitWhat

Meditative Story

3,053 Listeners

The Ezra Klein Show by New York Times Opinion

The Ezra Klein Show

15,319 Listeners

The Curious History of Your Home by NOISER

The Curious History of Your Home

256 Listeners