In this episode of Cause+Effect, Trent Dunham sits down with James “JP” Poulter, Head of Innovation at Dunham+Company and author of AI at Work (coming August 2026), for a timely conversation on what AI means for ministry leaders right now.
JP breaks down the fast shift from conversational AI to agentic AI, explains why leaders should stop treating AI like just an answer engine, and offers practical ways organizations can use these tools to reduce administrative burden and create more space for mission-focused work. Together, Trent and JP explore “reverse prompting,” the rise of AI use inside organizations (even unknowingly), and why every ministry needs to think seriously about ethics, governance, and stewardship as these tools become more embedded in daily work.
The takeaway is clear: AI is not a conversation leaders can afford to postpone. The goal is not simply greater efficiency, but wiser innovation that helps organizations increase their effectiveness for more impact.