Workplace AI bots, like Microsoft Copilot, have exploded in use over the last 12 months. They are transforming how businesses operate by automating routine tasks, enhancing decision-making, and allowing employees to focus on more strategic activities.

Back in November 2023, Explain IT discussed how Copilot could potentially revolutionise the workplace. We’re back again to see how it has changed in the last 12 months with our guests Bradley Howe, Copilot Presales professional, and Dave Simmons Senior IT Transformation and Change Manager at Softcat.

Your host for this episode of Softcat’s Explain IT podcast is Helen Gidney, Softcat’s head of Architecture. Join

us as we talk tech in simple jargon free language. Have you got a burning question for the team? Please send an email to

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