Bernard Rosauer's 3 Bell Curves that go into creating solid customer experiences are similar to what I've been calling the "3 P Profit Formula":<br />
<br />
Promise (the "why") + Process (the "work") + People (the "who") = Profit

Bernard Rosauer's 3 Bell Curves that go into creating solid customer experiences are similar to what I've been calling the "3 P Profit Formula": Promise (the "why") + Process (the "work") + People (the "who") = Profit

Bernard Rosauer's 3 Bell Curves that go into creating solid customer experiences are similar to what I've been calling the "3 P Profit Formula":<br>
<br>
Promise (the "why") + Process (the "work") + People (the "who") = Profit

Can Improving Customer Experience Be This Easy? Can Improving Customer Experience Be This Easy?

Customer Experience & Customer Service in the Digital Era

Business

Technology

Customer Experience &amp; Customer Service in the Digital Era

Share Can Improving Customer Experience Be This Easy? Can Improving Customer Experience Be This Easy?

Sign up to save your podcasts

Can Improving Customer Experience Be This Easy? Can Improving Customer Experience Be This Easy?

Can Improving Customer Experience Be This Easy? Can Improving Customer Experience Be This Easy?