In this episode, Helen and Angela Cooper discuss strategies for fostering connection and having team members feel valued. Customers want to buy from diverse teams, yet over 80% of sales teams are not diverse according to the Bureau of Labor Statistics. What are you doing to attract and retain diverse talent?  Feeling connected and belonging are key ingredients in retaining talent. See below for the list of questions Angela uses to get to know the individuals on her team and what matters to them.

Angela's questions - getting to know her team.

• Give me a little background on yourself?

• Have you ever managed people (often they have in the past – good to know!)

• Have you considered leaving this team since joining it?

• Has your previous manager given you feedback on this expectation?

• Do you get to do this in your role?

• Is this part of your job?

• For you personally - to fit?

• Quietly and privately

Please listen to this episode, "Can Sales Team Diversity Be a Competitive Weapon?"

More about Angela:

Angela leads a team of 250 Customer success professionals. She grew up and started her career in the UK. Angela joined Microsoft 19 years ago as the first security seller. After working in the UK for 5 years, Angela moved to Microsoft’s headquarters and has held a variety of sales and corporate strategy roles including working on 9 acquisitions and building sales teams for all 3 clouds; Azure, Dynamics 365 and Microsoft 365.