What happens when AI doesn't just automate tasks but transforms how we build trust, communicate, and define real work? In this episode of The Future of Less Work, host Nirit Cohen sits down with Michael Litt, co-founder and CEO of Vidyard, to explore the new frontier of human-AI collaboration. From AI-generated video avatars to real-time translation and agent-driven workflows, they dive into how technology is reshaping everything from sales and communication to organizational design.

Michael shares how being "AI curious" is quickly becoming a core skill, why video still matters in a world of automation, and what it means to preserve authenticity and connection at scale. Together, they unpack what organizations can automate, what should remain human, and how trust is fast becoming the ultimate differentiator in the AI economy.

If you're navigating where people add value in a world increasingly run by agents and wondering whether video communication can be authentic, this conversation is a must-listen.

https://youtu.be/u1TbnETIoW8

Guest Information:

Michael Litt is the Co-founder and CEO of Vidyard, the leading provider of AI-powered video messaging and buyer engagement solutions for go-to-market teams. His insights on entrepreneurship, video technology, and venture capital have been featured in Forbes, The Wall Street Journal, and TechCrunch. Beyond Vidyard, Michael is a General Partner at Garage Capital, a seed-stage venture fund backing Canada’s top tech startups, and a Board Member at Quantum Valley Ideas Lab, supporting breakthroughs in quantum research. A proud University of Waterloo alumnus, Michael is passionate about supporting the next generation of innovators and engineers. Outside of business, he’s an avid adventurer, with a love for surfing, skiing, and exploring the outdoors.

Chapters:

00:00 – AI Won’t Replace Us, But Redefine Our Work
03:30 – What Jevons Paradox Teaches Us About AI and Productivity
06:00 – How AI Is Transforming Video Production
08:00 – Why Being AI Curious Matters More Than Ever  
10:00 – What Service as Software Really Means for Jobs and Headcount
12:00 – How AI Is Creating a New Kind of Workforce Tension
14:00 – Real Use Cases: How Teams Use AI Every Day
16:00 – Can AI Avatars Be Used for Authentic Communication at Scale?
18:00 – What Makes Communication Feel Real in an AI-Driven World?
20:00 – If AI Can Do the Work, What’s Left That’s Truly Human?
22:00 – Trust as the Real Differentiator in Business and Sales
24:00 – Which Tasks Should Be Automated and Which Tasks Require Human Touch?
26:00 – How to Identify When a Human Needs to Be in the Loop
27:30 – What Startups Are Doing Differently in the Age of AI
29:00 – Why Productivity per Employee Is the New Growth Metric
31:00 – What Will Communication Feel Like in 2030?
33:00 – The Future of Work Is Human Ingenuity, Not Just Tools