In this episode of #QualityMatters, Kyle and Caleb dig into one of the most foundational yet overlooked elements in quality management: consistency. It’s not about control for control’s sake—it’s about ensuring that your process can deliver the same reliable result tomorrow as it did yesterday.

They explore why consistency is the backbone of quality control and what happens when organizations focus more on documentation than actual delivery. The conversation challenges the idea of checking boxes just to meet requirements, and instead shifts focus toward process repeatability and real-world performance.

Whether you’re building out a QMS or fine-tuning what you’ve already got, this episode delivers practical insights on how to assess and reinforce process consistency across your operations. Quality isn’t about paperwork—it’s about results that don’t waver.

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