People behaving badly in shops makes for great social media traffic, but resorting to violence and intimidation when you don’t get your way is a really ugly, childish trend. On Consumerwatch we focus on the case of a woman who signed a deal on a new car, realised afterwards that she couldn’t afford it, and having tried unsuccessfully to back out of the deal and get her deposit back, she returned to the dealership with some well-built male relatives, one of which literately took matters into his own hands…

Find out what happened, and what your rights are when it come to changing your mind on an Offer to Purchase a car, by listening here...