In this edition of We Mean Business: “How They Did It,” Ananya Bhargava talks to Brontë Wittpenn about her recent award-winning coverage on the systemic use of a flawed estimator tool, 360Value, that leaves homeowners drastically underinsured. “Burned” won the 2025 Gold prize in the Barlett and Steele Awards Regional/Local category. Visit the San Francisco Chronicle to read their investigation or businessjournalism.org/awards to view all the 2025 winners.