We all tend to think our job is over as soon as the sale is made, but actually, we are just getting started.  The secrect to success is to maintain the same professionalism we put forth making the sale after the sale and all subsequent sales as a result of our hrd work.  Own the customer and do whatever it takes to keep them coming back to see you!

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Everyone and every business has a reputation, and now more than ever your reputation is more important than most think.  What is your reputation as a salesperson, manager, or dealership?  

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Dealerships are always trying to find ways and methods to sell more cars yet we continue to use the tried and sometimes true method of inceasing salespeople to increase sales numbers.  As this can work sometimes, I believe it's taking the easy way and not the best way.  Maybe another method may be to get back to basics and start training and hiring top talent.  Listen up and tell me what you think. 

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. The service department is the busiest department in the dealership. It is also the toughest especially when it comes to dealing wwith the not so happy customer. Help them help you by supporting their efforts in dealership and brand loyalty.

Sometimes as salespeople we tend to think that we know how a deal is going to progress and we end the process before it even had a chance to succeed or fail. Never give up on the del until management and the banks say it is no longer a deal. Keep the process moving positively and what you will see is a sale coming from out of the blue that you were certain had zero cjance of happening based on what the customer has told you right up front. Never say no or goodbye until it is one hundred percent hopeless.

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Time to tun back the calendar to pre=pandemic times when sales profesionals followed a true and proven path to the sale starting with the initial greeting of the customer.

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Stop bypassing one of the most important steps to the sales process. Sell yourself professionaly and watch your closing percentage increase.

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With all the changes in the car business over the past several years, the pay plans available have changed also aand sometimes not for the best. Listen in for a small insight the how salespeople are being compensated in several different ways.

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