Co-CEOs Julie Bishop and Richard Gardner sit down to share the candid and inspiring story behind the company’s creation and the values that still guide every decision they make. 

Born in the wake of the Thomas Cook collapse, IT Naturally started with one airline customer, a kitchen table, and a shared vision to build an MSP that does things differently. Five years on, it’s a B Corp–certified, carbon-neutral company offering 24/7 support with a purpose. 

In this wide-ranging conversation, Julie and Richard cover: 

• The founding story and early challenges (including launching just before a global pandemic!) 
• Why cybersecurity is now the #1 priority for IT teams and where most companies fall short 
• What Microsoft Secure Score reveals about your vulnerabilities 
• The rise of hybrid support models and why short-term contracts are on the up 
• How IT Naturally keeps its team balanced, playful, and high performing 
• What being a B Corp means in practice, from procurement to recycling laptops 

You’ll also hear about: 

• Charity challenges (with a mobile tuck shop) 
• The weirdest thing that’s happened to Richard in an IT job 
• And the simple things they’re proudest of after five years in business 

Listen now to discover: 

• How IT Naturally designs secure, sustainable, and people-first IT services 
• Why shorter MSP contracts and hybrid models are on the rise 
• What your business can do today to reduce cyber risk 

Free Resources Mentioned: 

• Out-of-Hours Support Guide for Mid-Sized Businessess 
• Cyber Security & Compliance Guide 

Connect with Us on LinkedIn: 

• Julie Bishop 
• Richard Gardner 

Please add a note when connecting so we know where you found us!  

Chapters 

00:00 The Birth of IT Naturally 

03:25 Evolution of the IT Landscape 

03:28 Shift In IT over the years 

04:53 Shift in the IT Security Landscape 

05:56 World has gone 24/7 

07:48 The Rise of Hybrid Support Models 

10:03 Shocks in Security and Compliance Audits 

11:36 Lack of Belief the Security Landscape has Changed 

13:18 How being a B Corp Changes Business  

18:58 Proud Moments and Looking to the Future 

 

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