In this first episode of our three-part series, we’re breaking down one of the most important yet overlooked pieces of Value-Based Care: Care Coordination. With the tendency to operate in silos, many clinicians struggle to tackle a holistic and individualized patient experience. We’re joined today by experts across the care spectrum to better ascertain how to utilize technology like patient monitoring, community partnerships, and teamwork with clinical and non-clinical staff to put patient experience at the forefront of VBC. We also discuss the roadblocks that make effective care coordination difficult, including social risk factors and how to build systems to support the infrastructure of quality care.

Have a question about VBC? Ask us a question for Dr. Hart & Katila Farley RN to answer on BoPC here.

In this episode, we’re joined by:

Joni Wyatt, Director Healthcare Advisory for Kassouf

You can connect with her here.

Craig Worland, Chief Operating Officer at Southeast Primary Care Partners. 

You can connect with him here.

Lisa Soroka, founding member of The Marblehead Group, LLC

You can connect with her here.

Natasha VanWright, Senior Vice President Clinical Operations, Belong Health

You can connect with her here.

Rick Merill, Co-Founder and President, Arrowhealth

You can connect with him here.

Andrea Hurteau,  Principal Consultant, Winston Healthcare Advisors

You can connect with her here. 

Episode Topics:

05:39 - Why Invest in Care Coordination

12:16 - The Intersection of VBC with Fee For Service

18:14 - The Role of Community Partners

19:41 - Whole Person Care

23:14 - Community Partnerships and Care Coordination

39:55 - Keeping People at the Center of VBC

46:24 - The Role of Specialists

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