In this in-depth conversation, Humphrey Hawksley sits down with Richard Cross to explore the principles and application of trauma responsive practice — an approach that goes beyond simply being “trauma-informed” to actively embedding compassion, understanding, and responsiveness into professional care.

Richard shares his insights on the lasting impact of trauma on children, families, and communities, and discusses how professionals can adapt their practice to meet people where they are. They examine the emotional demands of frontline work, the need for reflective spaces, and how organisations can create cultures that prioritise resilience, empathy, and safe, supportive relationships.

This episode offers practical guidance for professionals across social care, residential care, fostering, education, and health, providing tools and reflections to help embed trauma responsive practice in everyday work.

If you want to deepen your understanding of trauma, learn how to integrate trauma responsive principles into your organisation, and discover ways to sustain yourself and your team in challenging roles, this conversation is a must-listen.

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