On this week’s Reqless, Paul and Rich receive a letter from a different Rich—a UX researcher interested in helping NGOs make the most of new AI tech. What should a UX researcher learn right now so they’re ready for what’s next? They discuss the things AI is particularly good at right now (translating artifacts!), and give concrete suggestions for things a UX researcher—or any technologist—can do to understand the breadth and scope of these tools.