<p>On this episode, Tom and Bob talk to Scott Watkins, Business Intelligence Executive with Michigan Virtual, about the customer experience in the field of online education. </p>

On this episode, Tom and Bob talk to Scott Watkins, Business Intelligence Executive with Michigan Virtual, about the customer experience in the field of online education.

<p>On this episode, Tom and Bob talk to Scott Watkins, Business Intelligence Executive with Michigan Virtual, about the customer experience in the field of online education.&nbsp;</p>

Careers in CX: Scott Watkins - Business Intelligence Executive - Michigan Virtual

The Tom and Bob Show joins Tom DeWitt, Ph.D. the Director of CXM@MSU and Bob Kiple, MBA, a retired General Motors Global Customer Experience Strategist for interviews and discussions about topics in the world of customer experience management. Tom and Bob also serve as leaders of CX of M, Michigan's Association of Customer Experience Professionals.

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Careers in CX: Scott Watkins - Business Intelligence Executive - Michigan Virtual

Careers in CX: Scott Watkins - Business Intelligence Executive - Michigan Virtual