The Whole Care Network

Caregiver Connection: Exploring The Impact of Personalized Text Messages


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Every caregiver has a story, and on this episode, we're bringing you the inspiring tale of Wanda Medina, a resilient woman who has dedicated her life to caring for her husband, Hector, with early onset Alzheimer's. Help Text, an innovative service providing emotional support for caregivers has played an essential role in her journey, offering solace during the loss of her father and navigating her grief. Melissa Lunardini, the Head of Clinical at Help Text, joins us to shed light on this unique support system and how it's transforming the lives of caregivers through personalized text messages. 

Imagine receiving a heartfelt message during your toughest moments, reminding you that you're not alone on this path. That's what Help Text offers, using text messaging to connect with caregivers, especially those grappling with anticipatory grief and their loved ones' end-of-life phase. Melissa and Wanda share in-depth insights into the emotional rollercoaster of caregiving, how Help Text normalizes feelings of isolation, and how practical advice from their team of experts makes the journey a little less daunting.

You wouldn't want to miss Wanda’s touching account of how Help Text's personalized messages helped her care for Hector. She shares how the service assisted her in focusing on Hector's present self instead of mourning the man he used to be. We also delve into the simplicity of using Help Text, from a minimal sign-up process to the ease of adding supporters to a list. As we wrap up the episode, Wanda shares her experience with Help Text's grief support texts after Hector's passing, revealing how they provided immense comfort during an indescribably difficult time. So whether you're a caregiver, a griever, or someone who aspires to support a loved one better, this episode offers invaluable insights and inspiration.

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The Whole Care NetworkBy The Whole Care Network

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