Are you ever surprised by people?  Do you ask yourself what makes one person sensitive and caring, and another harsh and insensitive when both have grown up in the same environment?  If you’ve ever read Victor Frankl, the psychiatrist who was sent to a concentration camp in Germany, you’ll marvel at the fact the same situation turns some people into blood‑thirsty, selfish animals and others into caring, compassionate individuals who are almost saintly.