So You Want to Run a Restaurant?

Carmen Rossi: So You Want to Build a Hospitality Empire?


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We sit down with Chicago hospitality powerhouse, Carmen Rossi, Owner of 8 Hospitality, who’s behind some of the city’s most notable restaurants and nightlife experiences. Carmen opens up about the highs and lows of building restaurants, and why community, culture, and resilience matter more than ever in hospitality.

We talk about:

✨ The realities of running restaurants (beyond the glam)

✨ Lessons from failure and bouncing back

✨ How the restaurant experience means more than ever today 

✨ Why innovation and customer connection are the keys to staying relevant

If you’ve ever wondered what it takes to succeed in hospitality, this is a conversation you don’t want to miss.



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So You Want to Run a Restaurant?By Back of House

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