Annoyed by phones placed out on the table while you're trying to have a conversation over dinner or a meeting? Can you resist the urge to check notifications when they pop up? Should you send a text message before calling someone? Host Roshini Rajkumar turns to Crisis Squad member and CEO of Goff Public Jen Hellman for a reality check. They discuss the evolving rules of good communication in our interconnected world. There's actually a reason why your grandson wilts at the notion of a phone call or your older colleague wants to talk in-person. Learn timeless practices you can model to stay connected with anyone regardless of their age or communication preferences.