In this episode, we explore how a large Non-Banking Financial Company (NBFC) partnered with Datamatics to revolutionize its loan disbursal process through automation. Facing challenges with manual verification of numerous daily loan requests containing sensitive customer data, the NBFC sought a solution to enhance efficiency and accuracy. Datamatics implemented its proprietary Robotic Process Automation (RPA) tool, TruBot, along with the Intelligent Document Processing (IDP) tool, TruCap+. This integration enabled automatic data extraction from loan request forms and streamlined eligibility checks. As a result, the NBFC achieved 100% accuracy in data processing and a 75% reduction in turnaround time. Discover the strategies and technologies that facilitated this digital transformation, leading to improved operational efficiency and enhanced customer satisfaction

https://www.datamatics.com/resources/case-studies/a-large-nbfc-reduced-their-turnaround-time-by-75-after-automating-loan-disbursal-process