This episode of the podcast contains an insightful discussion on how a leading European digital marketplace company transformed its field service operations to achieve a remarkable 45% increase in cost efficiency. Specializing in sustainable IT services and the redistribution of electronic devices, the company faced challenges with manual task assignments and underutilized technicians.​Datamatics+1Datamatics+1

Discover how partnering with Datamatics led to the development of a state-of-the-art Field Service Management solution leveraging the ServiceNow platform. This intelligent system streamlined task allocation, optimized technician utilization, and provided real-time visibility into field operations. The introduction of the "Agent" App empowered field technicians with seamless task management and location tracking, enabling dispatchers to identify available resources instantly.​Datamatics

Tune in to learn about the transformative impact of this solution on operational efficiency, customer satisfaction, and how Datamatics' expertise in intelligent automation can drive similar successes in your organization.​

🔗 Read the full case study: https://www.datamatics.com/resources/case-studies/a-leading-digital-marketplace-company-increased-cost-efficiency-by-45-with-a-field-service-management-app