In this episode, we explore how a prominent U.S. government licensing body partnered with Datamatics to revolutionize its examination process through remote proctoring.
Facing challenges in maintaining exam integrity and delivering seamless candidate experiences, the organization adopted a scalable and compliant digital solution.
With over 2,000 trained proctors and multilingual customer support teams, Datamatics ensured real-time responsiveness during peak exam sessions.
The result? A 20% improvement in resource utilization and a 95% customer satisfaction rating.

Explore the full case study here: https://www.datamatics.com/resources/case-studies/resources-efficiency-and-customer-satisfaction