In this Surroundscapes case study, we head to Portland to visit L’Echelle Bistro and speak with owner Luke Dirks about creating a neighborhood dining experience with atmosphere at its heart. From curated playlists to multi-zone audio that spans the bistro, custard shop, private dining room, and garden, Luke shares how sound shapes the guest experience. The episode also explores the technical setup, from networked speakers to vintage tannoy systems, and the role of acoustics in designing a welcoming space.