In this episode, we explore how a leading Non-Banking Financial Company (NBFC) in India transformed its field collections operations by implementing Datamatics' AI-powered hybrid mobile application. Facing challenges with real-time tracking and unstructured workflows, the NBFC adopted a smart, cloud-based solution hosted on AWS, enabling seamless integration and scalability. This digital transformation streamlined collections, enhanced agent productivity, and provided real-time operational control, setting new benchmarks in financial visibility and efficiency.​

Explore the full case study here: https://www.datamatics.com/resources/case-studies/revolutionizing-collections-how-datamatics-transformed-a-leading-nbfcs-field-operations