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Case Study: TruBot reduced the cycle time of timesheet to invoice creation for a leading BPO company
In this episode, we explore how a leading BPO and KPO services company partnered with Datamatics to enhance its timesheet-to-invoice process using Robotic Process Automation (RPA). The company faced challenges in manually collating timesheets, email approvals, and purchase orders across multiple projects, leading to inefficiencies and errors. Datamatics implemented a two-bot RPA architecture: the first bot validated timesheets and supporting documents, while the second auto-generated invoices and forwarded them to the respective client accounts teams. This automation reduced the cycle time for leave calculations to 5 minutes and for updating details in the in-house system to 15 minutes, achieving 100% process compliance
To read the entire case study, visit us at https://www.datamatics.com/resources/case-studies/trubot-reduced-the-cycle-time-of-timesheet-to-invoice-creation-for-a-leading-bpo-company.
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By DatamaticsIn this episode, we explore how a leading BPO and KPO services company partnered with Datamatics to enhance its timesheet-to-invoice process using Robotic Process Automation (RPA). The company faced challenges in manually collating timesheets, email approvals, and purchase orders across multiple projects, leading to inefficiencies and errors. Datamatics implemented a two-bot RPA architecture: the first bot validated timesheets and supporting documents, while the second auto-generated invoices and forwarded them to the respective client accounts teams. This automation reduced the cycle time for leave calculations to 5 minutes and for updating details in the in-house system to 15 minutes, achieving 100% process compliance
To read the entire case study, visit us at https://www.datamatics.com/resources/case-studies/trubot-reduced-the-cycle-time-of-timesheet-to-invoice-creation-for-a-leading-bpo-company.