This week, Colin Peacock and Professor Emmeline Taylor zoom in on the often-overlooked issue of cash loss in retail.

They reflect on how internal theft, counterfeit currency, and operational inefficiencies all contribute to losses, and how a mix of simple process changes and smarter, tech-driven solutions are helping retailers halve their cash losses in a matter of months.

From training and cultural change to intelligent detection and exception reporting, the session offers practical steps to better manage cash loss in today’s retail landscape.

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