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Monthly cyber security podcast, with our experts Stephen Ridgway and Rich Benfield. If you are in a sticky situation, or need any advice to do with cyber security answered anonymously and on the podcast, email us at [email protected]. This week's question is:"Dear Agony Uncles (favourite podcast), I work in a SOC delivering SecOps to public sector clients, but I'm increasingly troubled by the poor quality of the services we're providing. I've tried raising my concerns internally, but the response has been dismissive, along the lines of 'not your job to worry about it'. I feel like I've ruffled feathers and don't want to put a target on my back, but I can't shake the feeling that our customers aren't getting what they're paying for. One manager even admitted, 'the customer knows,' but brushed me off, saying I don't understand the bigger picture. It feels like they're just humouring me. I genuinely lose sleep over this because of the nature of the customers, and while I've fantasised about whistle-blowing, I'm not sure if I can or should. Definitely couldn't move to Russia! With only 3 years of experience and no real influence. Is there anything I can do to improve things without making myself a scapegoat, or should I just keep my head down and let it go?#cybernews #cybersecurity #CyberSecurity #cybersecurities #infosec
Monthly cyber security podcast, with our experts Stephen Ridgway and Rich Benfield. If you are in a sticky situation, or need any advice to do with cyber security answered anonymously and on the podcast, email us at [email protected]. This week's question is:"Dear Agony Uncles (favourite podcast), I work in a SOC delivering SecOps to public sector clients, but I'm increasingly troubled by the poor quality of the services we're providing. I've tried raising my concerns internally, but the response has been dismissive, along the lines of 'not your job to worry about it'. I feel like I've ruffled feathers and don't want to put a target on my back, but I can't shake the feeling that our customers aren't getting what they're paying for. One manager even admitted, 'the customer knows,' but brushed me off, saying I don't understand the bigger picture. It feels like they're just humouring me. I genuinely lose sleep over this because of the nature of the customers, and while I've fantasised about whistle-blowing, I'm not sure if I can or should. Definitely couldn't move to Russia! With only 3 years of experience and no real influence. Is there anything I can do to improve things without making myself a scapegoat, or should I just keep my head down and let it go?#cybernews #cybersecurity #CyberSecurity #cybersecurities #infosec