Dominic Black, Growth Director and Principal Analyst at Cavell discusses:

- The key highlights of the Cavell Summit North America

- How the communication needs of enterprises, specifically SMEs, have evolved in recent years

- How the trends around work-from-anywhere (WFA) influenced SMEs’ investments in new communication platforms

- The current state of AI adoption in UCaaS and CcaaS, and some of the challenges faced by organizations deploying AI

To learn more, visit www.cavell.com/events/ccs-us