
Sign up to save your podcasts
Or


What can dealers learn from a professional car buyer? Delivrd founder Tomi Mikula answers your questions, AutoNation's Ashley Shea marks 10 years of DRV PNK, and North American EV sales post their first yearly gain of 2026.
Jim and Bridget Fitzpatrick host, with Ashley Shea, Director of Corporate Affairs at AutoNation, and Tomi Mikula, Founder of Delivrd.
TODAY'S HEADLINES
GUESTS
GET THE NEWSLETTER
https://www.cbtnews.com/newsletter-si...
THIS WEEK'S SPONSOR
Thank you to eLEND Solutions for supporting CBT Live.
https://elendsolutions.com/
USED CAR WEEK
November 16-19 in San Diego. CBT Live will be there.
https://usedcarweek.biz/
MENTIONED IN THIS EPISODE
Delivrd: https://www.delivrdto.me/
CONNECT WITH CBT NEWS
Website: www.cbtnews.com
Instagram: www.instagram.com/carbiztoday/
Facebook: www.facebook.com/CarBizToday/
LinkedIn: www.linkedin.com/company/cbt-news/posts/
TikTok: www.tiktok.com/@carbiztoday
X: https://x.com/CarBizToday
Could your dealership run without you? CEO coach Pete Srodoski on getting out of the way, Cox Automotive's Micah Tindor on where dealers can grow in Q4, and Honda's next CR-V goes hybrid-only.
Jim and Bridget Fitzpatrick host, with Micah Tindor, AVP, Consumer Vehicle Disposal at Cox Automotive, and Pete Srodoski, CEO coach, author and Founder of Roll With the Punches. Weekdays at 12:00 PM ET.
TODAY'S HEADLINES
GUESTS
GET THE NEWSLETTER
https://www.cbtnews.com/newsletter-si...
THIS WEEK'S SPONSOR
Thank you to eLEND Solutions for supporting CBT Live.
https://elendsolutions.com/
USED CAR WEEK
November 16-19 in San Diego. CBT Live will be there.
https://usedcarweek.biz/
MENTIONED IN THIS EPISODE
Cox Automotive: https://www.coxautoinc.com/
Cox Automotive CPO study: https://www.coxautoinc.com/insights/c...
Honda's hybrid-only CR-V announcement: https://hondanews.com/en-US/releases/...
Ford hires Marissa West: https://www.cbtnews.com/ford-hires-fo...
CONNECT WITH CBT NEWS
Website: www.cbtnews.com
Instagram: www.instagram.com/carbiztoday/
Facebook: www.facebook.com/CarBizToday/
LinkedIn: www.linkedin.com/company/cbt-news/posts/
TikTok: www.tiktok.com/@carbiztoday
X: https://x.com/CarBizToday
This Veterans Day, Navy veteran Katie Lamphere and Marine Corps veteran Don Hall join us on why more veterans belong in automotive, National Guard veteran Michelle Melecio Taylor shares how military lessons build stronger dealership teams, and Hertz confirms it's closing its dedicated car sales lots.
Jim and Bridget Fitzpatrick host, with Katie Lamphere, Founder of Veterans in Automotive; Don Hall, President and CEO of the Virginia Automobile Dealers Association; and Michelle Melecio Taylor, Vice President of Customer Success at UVeye.
Today is Veterans Day. To every veteran watching, and to the veterans working in dealerships across the country, thank you for your service.
TODAY'S HEADLINES
GUESTS
GET THE NEWSLETTER
https://www.cbtnews.com/newsletter-si...
THIS WEEK'S SPONSOR
Thank you to eLEND Solutions for supporting CBT Live.
https://elendsolutions.com/
USED CAR WEEK
November 16-19 in San Diego. CBT Live will be there.
https://usedcarweek.biz/
MENTIONED IN THIS EPISODE
Veterans in Automotive: https://www.veteransinautomotive.org/
Virginia Automobile Dealers Association: https://vada.com/
UVeye: https://uveye.com/
Hertz to close dedicated car sales locations: https://www.cbtnews.com/hertz-to-clos...
Inside America's first AMG Brand Center: https://www.cbtnews.com/amg-brand-cen...
CONNECT WITH CBT NEWS
Website: www.cbtnews.com
Instagram: www.instagram.com/carbiztoday/
Facebook: www.facebook.com/CarBizToday/
LinkedIn: www.linkedin.com/company/cbt-news/posts/
TikTok: www.tiktok.com/@carbiztoday
X: https://x.com/CarBizToday
What's ahead for New York dealers in 2027? Mark Schienberg of the Greater New York Automobile Dealers Association joins us, Joe Verde trainer Sean Gardner shares how to close deals without relying on price, and new-vehicle prices top $51,000 for the first time.
Jim and Bridget Fitzpatrick host, with Mark Schienberg, President of the Greater New York Automobile Dealers Association, and Sean Gardner, Sales Trainer with the Joe Verde Group.
TODAY'S HEADLINES
GUESTS
GET THE NEWSLETTER
https://www.cbtnews.com/newsletter-si...
THIS WEEK'S SPONSOR
Thank you to eLEND Solutions for supporting CBT Live.
https://elendsolutions.com/
USED CAR WEEK
November 16-19 in San Diego. CBT Live will be there.
https://usedcarweek.biz/
MENTIONED IN THIS EPISODE
Greater New York Automobile Dealers Association economic impact: https://www.gnyada.com/economic-impact
Joe Verde Group: https://www.joeverde.com/
Honda's Ohio plant announcement: https://global.honda/en/newsroom/news...
Cox Automotive Auto Market Weekly Summary: https://www.coxautoinc.com/insights/a...
CONNECT WITH CBT NEWS
Website: www.cbtnews.com
Instagram: www.instagram.com/carbiztoday/
Facebook: www.facebook.com/CarBizToday/
LinkedIn: www.linkedin.com/company/cbt-news/posts/
TikTok: www.tiktok.com/@carbiztoday
X: https://x.com/CarBizToday
Where are dealers losing service customers? Jeff Cowan joins us on service retention, former Xerox CEO Steve Bandrowczak shares how to turn AI into real profits, and GM recalls more than 67,000 EVs over a brake software issue.
Jim and Bridget Fitzpatrick host, with Jeff Cowan, President of Jeff Cowan's Pro Talk, and Steve Bandrowczak, former CEO of Xerox.
TODAY'S HEADLINES
GUESTS
GET THE NEWSLETTER
https://www.cbtnews.com/newsletter-si...
THIS WEEK'S SPONSOR
Thank you to eLEND Solutions for supporting CBT Live.
https://elendsolutions.com/
USED CAR WEEK
November 16-19 in San Diego. CBT Live will be there.
https://usedcarweek.biz/
MENTIONED IN THIS EPISODE
Ryan Kerrigan on Inside Automotive: https://www.cbtnews.com/toyota-and-le...
Kerrigan Advisors: https://www.kerriganadvisors.com/
Manheim Used Vehicle Value Index, October 2026: https://www.coxautoinc.com/insights/m...
Xerox: https://www.xerox.com/
CONNECT WITH CBT NEWS
Website: www.cbtnews.com
Instagram: www.instagram.com/carbiztoday/
Facebook: www.facebook.com/CarBizToday/
LinkedIn: www.linkedin.com/company/cbt-news/posts/
TikTok: www.tiktok.com/@carbiztoday
X: https://x.com/CarBizToday
What should dealers be doing now to stay ahead on AI? Futurist Daniel Burrus joins us, plus Tesla is ending the Cybertruck and Toyota Motor North America names a new CEO.
Jason Becknell hosts, in for Jim and Bridget Fitzpatrick, with Daniel Burrus, CEO of Burrus Research, futurist, AI strategy expert and New York Times bestselling author. Weekdays at 12:00 PM ET.
TODAY'S HEADLINES
GUESTS
Daniel Burrus, CEO of Burrus Research, futurist, AI strategy expert and New York Times bestselling author. How AI is reshaping car retail on both the dealer side and the customer side of the deal, plus the shifts coming on EVs, hybrids and self-driving cars.
GET THE NEWSLETTER
https://www.cbtnews.com/newsletter-si...
THIS WEEK'S SPONSOR
Thank you to GoTo Connect for Automotive for supporting CBT Live.
https://www.goto.com/automotive
USED CAR WEEK
November 16-19 in San Diego. CBT Live will be there.
https://usedcarweek.biz/
MENTIONED IN THIS EPISODE
Daniel Burrus and Burrus Research: https://www.burrus.com/
Toyota names Mark Templin on CBT News: https://www.cbtnews.com/toyota-names-...
EchoPark campaign on CBT News: https://www.cbtnews.com/sonic-automot...
Cybertruck production on CBT News: https://www.cbtnews.com/cybertruck-pr...
CONNECT WITH CBT NEWS
Website: www.cbtnews.com
Instagram: www.instagram.com/carbiztoday/
Facebook: www.facebook.com/CarBizToday/
LinkedIn: www.linkedin.com/company/cbt-news/posts/
TikTok: www.tiktok.com/@carbiztoday
X: https://x.com/CarBizToday
Can GM's hybrid SUVs catch Toyota, Hyundai and Kia? Plus, Toyota's operating profit jumps 34%, Stellantis names a North America COO, and a retired B-52 colonel on leading under pressure.
Bridget Fitzpatrick and Jim Fitzpatrick are joined by John Murphy, Founder and Managing Partner of Murphy Automotive Partners, and Trey Morriss, retired U.S. Air Force Colonel, leadership expert and author of DOOM 34. Weekdays at 12:00 PM ET.
TODAY'S HEADLINES
GUESTS
GET THE NEWSLETTER
https://www.cbtnews.com/newsletter-si...
THIS WEEK'S SPONSOR
Thank you to GoTo Connect for Automotive for supporting CBT Live.
https://www.goto.com/automotive
USED CAR WEEK
November 16-19 in San Diego. CBT Live will be there.
https://usedcarweek.biz/
MENTIONED IN THIS EPISODE
Trey Morriss and DOOM 34: https://treymorriss.com/
Toyota earnings on CBT News: https://www.cbtnews.com/toyota-annual...
Stellantis announcement: https://www.stellantis.com/en/news/pr...
CONNECT WITH CBT NEWS
Website: www.cbtnews.com
Instagram: www.instagram.com/carbiztoday/
Facebook: www.facebook.com/CarBizToday/
LinkedIn: www.linkedin.com/company/cbt-news/posts/
TikTok: www.tiktok.com/@carbiztoday
X: https://x.com/CarBizToday
The midterm votes are in and dealers are watching tariffs, costs and vehicle policy, Kia reports its best October in the U.S., and Mazda's October sales rise 25%.
Bridget Fitzpatrick and Jim Fitzpatrick are joined by Tim Hovik, Owner of San Tan Ford in Gilbert, Arizona, and Dan Varroney, Founder of Potomac Core and author of Rethinking Economic Growth.
TODAY'S HEADLINES
GUESTS
GET THE NEWSLETTER
https://www.cbtnews.com/newsletter-si...
THIS WEEK'S SPONSOR
Thank you to GoTo Connect for Automotive for supporting CBT Live.
https://www.goto.com/automotive
USED CAR WEEK
November 16-19 in San Diego. CBT Live will be there.
https://usedcarweek.biz/
MENTIONED IN THIS EPISODE
San Tan Ford: https://www.santanford.com/
Potomac Core: https://www.potomaccore.com/
Kia America October sales: https://www.prnewswire.com/news-relea...
Mazda October sales: https://www.prnewswire.com/news-relea...
CONNECT WITH CBT NEWS
Website: www.cbtnews.com
Instagram: www.instagram.com/carbiztoday/
Facebook: www.facebook.com/CarBizToday/
LinkedIn: www.linkedin.com/company/cbt-news/posts/
TikTok: www.tiktok.com/@carbiztoday
X: https://x.com/CarBizToday
Tennessee denied Scout's direct sales dealer license, Shep Hyken explains why customers leave and how dealers bring them back, and Fletcher Flower looks back on more than a century of family history in Colorado's auto business.
Bridget Fitzpatrick and Jim Fitzpatrick are joined by Fletcher Flower, CEO of Flower Motor Company, and Shep Hyken, customer service and customer experience expert and New York Times bestselling author.
Today is Election Day. Check your local polling location and hours.
TODAY'S HEADLINES
GUESTS
GET THE NEWSLETTER
https://www.cbtnews.com/newsletter-si...
THIS WEEK'S SPONSOR
Thank you to GoTo Connect for Automotive for supporting CBT Live.
https://www.goto.com/automotive
USED CAR WEEK
November 16-19 in San Diego. CBT Live will be there.
https://usedcarweek.biz/
MENTIONED IN THIS EPISODE
Flower Motor: https://www.flowermotor.com/
Shep Hyken, five ways to eliminate customer churn: https://hyken.com/customer-service-st...
Scout in Tennessee, Repairer Driven News: https://www.repairerdrivennews.com/20...
Cox Automotive CPO study: https://www.coxautoinc.com/insights/c...
Cox CPO study on CBT News: https://www.cbtnews.com/cox-automotiv...
Ford Privacy Promise: https://www.fromtheroad.ford.com/us/e...
Ford data and privacy site: https://www.ford.com/data-and-privacy/
CONNECT WITH CBT NEWS
Website: www.cbtnews.com
Instagram: www.instagram.com/carbiztoday/
Facebook: www.facebook.com/CarBizToday/
LinkedIn: www.linkedin.com/company/cbt-news/posts/
TikTok: www.tiktok.com/@carbiztoday
X: https://x.com/CarBizToday
Ryan Crenshaw of Toyota of Riverside on how dealers are adapting to California's CARS Act one month in, Les Csorba on the leadership blind spots that drive good employees away, and CDK's new numbers on buyers visiting more dealerships.
Bridget Fitzpatrick and Jim Fitzpatrick are joined by Ryan Crenshaw, vice president, general manager of Toyota of Riverside, and Les Csorba, CEO coach and partner at Heidrick & Struggles.
TODAY'S HEADLINES
GUESTS
GET THE NEWSLETTER
https://www.cbtnews.com/newsletter-si...
THIS WEEK'S SPONSOR
Thank you to GoTo Connect for Automotive for supporting CBT Live.
https://www.goto.com/automotive
MENTIONED IN THIS EPISODE
Toyota of Riverside: https://www.toyotaofriverside.com/
Heidrick & Struggles: https://www.heidrick.com/
CDK Global: https://www.cdkglobal.com/insights/ri...
Willis Automotive on CBT News: https://www.cbtnews.com/collin-sewell...
Sid Barron on CBT News: https://www.cbtnews.com/dave-cantin-g...
CONNECT WITH CBT NEWS
Website: www.cbtnews.com
Instagram: www.instagram.com/carbiztoday/
Facebook: www.facebook.com/CarBizToday/
LinkedIn: www.linkedin.com/company/cbt-news/posts/
TikTok: www.tiktok.com/@carbiztoday
X: https://x.com/CarBizToday
From the publisher's feed
CBT Live is CBT News' daily show for auto dealers who want to stay ahead of the industry, not just react to it. Airing weekdays at noon ET, hosts talk with dealer principals, OEM leaders, andโฆ