Reverse mortgages are having a moment — and Nick Petrillo is leading the charge. As Divisional VP, he’s building a team of experts with 250+ years of experience (no, that’s not a typo) and turning reverse into a trusted tool for retirement planning. In this episode, Nick shares why financial planners have flipped their stance, how loan officers can get certified and why CCM is all-in on home equity as a strategic asset. If you think reverse isn’t for you, this one’s about to change your mind. 

Before he was an Executive Vice President at CrossCountry Mortgage, Hunter Marckwardt was deep in the tech world of Silicon Valley — until a self-described “junior mid-life crisis” led him to follow his family’s footsteps into the mortgage business. Now, with over 20 years of experience, Hunter shares how his story unfolded, what it means to lead with heart and why investing in people creates the biggest ripple effect. Listen until the end for his buffalo lesson! 

In this episode, Jackson Thomas tells us how an unexpected career pivot led him to become a top-producing loan officer. He opens up about moments that forced him to either walk away or dive all in. Since then, he’s built his business rooted in mentorship, high standards and never missing a closing date. From working alongside family to thriving under pressure, Jackson believes there’s no better industry — or company — to be part of. 

In this episode, we sit down with Steph Noble, a powerhouse branch manager and one of Oregon’s top 1% lenders. She went from solo loan officer to leading a dynamic, all-female team who focus on empowering clients — especially women and underrepresented communities — to become homeowners. She also opens up about her passion for personal growth, her commitment to community impact and how she keeps her team motivated year after year. 

Karen Chiu, SVP of Mortgage Lending and a Mortgage Executive Magazine top 1% mortgage originator, joins us to discuss longevity, leadership and why she believes CCM is the right place for top performers. With nearly two decades of experience, Karen shares how a culture of openness paired with innovative technology has fueled her success since joining. 

Freeman Sawyer, Regional Vice President, joins us to share the strategy, mindset and mission behind his successful transition to CCM. Known for being deeply hands-on, Freeman walks us through why coming to CCM felt like the right move — and how early experiences like the Sales Rally confirmed the cultural and operational difference. He also touches on the values that drive him — from his Military roots to founding Heroes Ranch. 

Non-QM is on the rise — and Pete Fickeisen is here to tell you why it’s a game-changer. In Season 3, Episode 12, our Sales Director of Non-QM Signature Expanded shares how his team is helping loan officers boost volume and stay sharp in a competitive market. Don’t miss the latest episode. 

In Season 3 Episode 11, Branch Manager Brandon Von Almen shares how he keeps a clear vision about his values since his time in the U.S. Army. One of his big reasons for moving to CCM was the focus on people over production – and he appreciates the company’s unwavering support. Learn how his impact goes far beyond business in the latest episode. 

In Season 3 Episode 10, Tennessee Branch Manager Shawn Kaplan says using his resources is in his DNA. He doesn’t just see a ‘big company’ – he sees endless possibilities and knows exactly how to make them work for him.  Find out how CCM matches his energy right back by listening to his latest episode. 

In Season 3 Episode 9, the #1 female originator in Virginia, Gina Myers, gives her top takes about the growth she’s experienced at CCM. Making decisions on the fly comes way more naturally now, especially with the full support of the company behind her. Listen to her latest episode now.