This podcast is made by Ran Chen, who holds an EA license, Insurance and Securities licenses (Series 6, 63, 65), and the CFP® designation. He is passionate about opening access to high-quality exam preparation resources and helping learners prepare more effectively for professional certification exams.

In this episode you will learn:

- The educator's role in conflict is to be a coach who guides, not a judge who solves.

- Why acknowledging children's feelings is a critical first step before any problem-solving can occur.

- How the HighScope model empowers children by asking them to generate their own solutions to conflicts.

- To identify common CDA exam traps, such as imposing adult-led solutions or focusing on blame.

- A simple mnemonic phrase to remember the six steps: "Calmly see the feelings, get the facts, say it back, ask for a fix, and stick around."

For more free exam prep tools, practice questions, and AI-powered explanations, visit https://open-exam-prep.com/ or YouTube Channel: https://www.youtube.com/@Open-exam-prep