The Association Insights Podcast

Celebrating Influence and Innovation: A Vision for a More Inclusive Future


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Welcome to the latest episode of The A100 podcast, where hosts Colleen Gallagher and Christine Stay engage in a thought-provoking discussion with Wendy-Jo Toyama, MBA CAE FASAE, CEO of the American Academy of Hospice and Palliative Medicine, an Association Management Center client. As the honoree of the 2024 Woman of Influence at the Association Forum's upcoming Women's Executive Forum, Toyama shares her journey of leadership, her unwavering commitment to DEI and her role in shaping a future that celebrates diversity and inclusion within the association community and beyond.


Toyama emphasizes the significance of small, consistent actions in advancing DEI, the need for organizations to start their DEI journey with concrete steps and how events like the Women's Executive Forum foster a supportive community for women in the sector.


Key Highlights:

  • Woman of Influence: Toyama reflects on the significance of her recognition and the importance of peer recognition in her career.

  • DEI Initiatives: From addressing the bamboo ceiling for AANHPI professionals to systemic changes within associations, Toyama discusses her comprehensive approach to DEI.

  • Advice for Aspiring Leaders: Emphasizing persistence, the value of feedback, and the courage to stretch beyond comfort zones, Toyama offers advice to women aiming for leadership roles.

  • Power of Community: Highlighting the transformative impact of the Women's Executive Forum, Toyama speaks on the importance of supportive networks for women in the association sector.

  • Looking Ahead: Toyama shares her vision for the future of DEI in associations, including a focus on disability inclusion, neurodiversity and ensuring representation for all communities.

  • Join us for this inspiring episode, packed with actionable insights, personal reflections, and an engaging "Just for Fun" lightning round that offers a closer look at Toyama's personal interests, including her passion for reading. We’re certain you’ll end up with a few books for your must-read list. Don't miss Wendy-Jo Toyama's compelling narrative on leadership, DEI and the power of influence in the association world.


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    Stay tuned for more episodes that connect you with the leaders and changemakers shaping the association world.


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