Dr. Jerz reviews the concepts of Chapter 11, "Customer Relationship Management and Supply Chain Management."

Ch11: CRM and SCM

Support items, such as lecture videos, for the undergraduate Information Systems course at The University of Iowa.  Note: This podcast is refreshed each semester.  The course begins again in June 2019.  See you then!

Education

Support items, such as lecture videos, for the undergraduate Information Systems course at The University of Iowa. Note: This podcast is refreshed each semester. The course begins again in June 2019. See you then!

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Ch11: CRM and SCM

Ch11: CRM and SCM