Even as customer intimacy started to become somewhat a buzzword of today, it was first mentioned in one HBR article in 1991. Probably because of that, there are so many definitions of what customer intimacy really is, and even more on how to achieve it.

On this subject, we talk with Zoran Vasiljev, group CEO for Centili.

Before he started his tenure in march 2020 he led projects in the EU, MENA and APAC, by holding top executive and leadership roles with Apigate, Axiata Digital, StarHub, Arthur D. Little, Value Partners and Peppers & Rogers Group.

Zoran is specialized in telecommunications, investment strategies, M&A, organizational transformation, marketing and product development, channel strategy and business development.

Find complete transcript here: https://chairtalks.medium.com/

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Guest: Zoran Vasiljev

Host: Nemanja Timotijevic

Production: Direction (https://studiodirection.com/)

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