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Challenger: How One Meeting Killed Seven People (The Normalisation of Deviance Explained)
In January 1986, the Space Shuttle Challenger broke apart 73 seconds after launch. Seven people died. But the decision that killed them wasn't made on the morning of the 28th, it was made nine years earlier, in a series of meetings nobody remembers.
This episode of Work Well, Lead Well tells the story of how a workaround quietly became "how we do it" and ends with four questions every boardroom should ask before it happens to them. The free five-question PDF is linked in the episode notes.
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By Heather McQueen PearsonIn January 1986, the Space Shuttle Challenger broke apart 73 seconds after launch. Seven people died. But the decision that killed them wasn't made on the morning of the 28th, it was made nine years earlier, in a series of meetings nobody remembers.
This episode of Work Well, Lead Well tells the story of how a workaround quietly became "how we do it" and ends with four questions every boardroom should ask before it happens to them. The free five-question PDF is linked in the episode notes.