CONTENT WARNING: Substance misuse, domestic abuse and trauma.

Welcome to Challenging, a podcast by Shelter reflecting on the ambitious and life-changing service run with Birmingham Changing Futures Together, that helped people with multiple and complex needs out of homelessness.

In this episode you'll hear about Multiple and Complex Needs; those having experienced them, and those still dealing with them. Also the support needs the Lead Worker Peer Mentor Project mainly worked on, being homelessness, substance misuse, mental health needs and offending behaviour.

Some of what you hear may be upsetting, and we have bleeped out any swear words.

For four years we ran a unique and life-changing project called the Lead Worker Peer Mentor Service, in partnership between Birmingham Voluntary Service Council, SIFA Fireside and Birmingham Mind.

Read the full social cost-benefit analysis of the Lead Worker Peer Mentor service http://shltr.org.uk/ifj