In this episode, Michael Pupil sits down with Jennifer Audette, President/CEO of POLAM Federal Credit Union, to explore her inspiring journey within the credit union movement. Jennifer delves into her passion for community engagement and the philosophy of “people helping people,” sharing insights on transitioning to a new field of membership and connecting with the Polish community. She discusses the importance of member communication, advocacy, and financial literacy, emphasizing how these elements foster trust and loyalty. The conversation also covers collaboration among credit unions, aligning values with financial institutions, and the unique advantages credit unions offer over traditional banks. Jennifer concludes by recommending “It’s a Wonderful Life” as the ultimate credit union movie.

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