Frontline Innovators

Change Champions - Frontline Innovators - Episode # 050

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Haris Muhammad is currently Program Manager at PVA Consulting Group. He is a change champion and knows what it takes to make sure that digital transformation is successful for all businesses. He sits down with host Eugene Signorini to talk about how to implement technology change in your company more successfully than most.

 

 

Takeaways 

 

  • The biggest challenge facing frontline workers today is communication. With everyone working from home and using zoom, it’s been difficult for people to communicate.
  • Working with the frontline employees is important for any business. They are the key to success and the business can’t thrive without them.
  • Take the time to spend a day with the frontline workers and see what they do. Then you will understand the struggles they go through.
  • Awareness is key and making sure you take the time to understand the different learning styles is key to making change successful.
  • There needs to be a fix for the disconnect between the executive suite and those on the frontline. 
  • The most successful change champions are the ones that want to see the company do better.
  • There is a real need for digital transformation and help with that as it can be a large undertaking.




    • Quote of the show

     

    11:47 “You got your steel-toe boots, you got your high vis vest and you follow all protocol at whichever client that you're with. And, just by doing that act alone, a lot of the times you'll hear feedback from those employees saying, wow, even my own supervisor or manager has not spent time with me and figured out what my barriers are to do my job day to day. Those barriers could be technology-base, it could be training based, it could be competency based. All of the above.” 






    Links

     

    • LinkedIn: https://www.linkedin.com/in/harism93/
  • Company Website: https://www.pva.ca




    • Ways to Tune In:

     

    • Amazon Music - https://music.amazon.com/podcasts/2f4ecd92-6468-4769-b0bf-254e236510b7/FRONTLINE-INNOVATORS 
  • Apple Podcast - https://podcasts.apple.com/us/podcast/frontline-innovators/id1572329402
  • Spotify - https://open.spotify.com/show/29m3wnK8pbFjdSvJ9wjmyS
  • Stitcher - https://www.stitcher.com/show/frontline-innovators
  • Google Play - https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZnJvbnRsaW5laW5ub3ZhdG9ycy5jb20vZmVlZC54bWw
  • YouTube - https://youtu.be/vpBhdPtPw24 
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