Jane Sparrow is joined by Charlotte Eaton, CPO & Customer Experience at OVO Energy, for the next instalment of our change maker series to reflect on her key change leadership lessons through her sparkling career.

Charlotte covers the importance of investing in relationships, connection and intentionality when leading change. Find out how she got her fingers burned and listened to some tough feedback that has shaped how she understands the context of others and manages her own human Bank of Me. And, hear her killer change lesson toward the end!  We love our work with OVO and so are thrilled to share Charlotte’s insights.