Running a pub means constant change — new menus, rota systems, refurbishments, supplier contracts. But here’s the problem: most changes fail before the first pint is even poured.

In this video, we break down the exact steps landlords and pub managers can use to make change stick without losing staff morale or upsetting regulars.

You’ll learn:

• How Lewin’s “Unfreeze–Change–Refreeze” model works in a pub.
• How Kotter’s 8 Steps stop stock control chaos.
• How ADKAR cuts rota disputes by up to 70%.
• The real barriers to change in pubs (and how to smash them).
• How Kaizen & 5S improve cellars, bars, and kitchens daily.
• Why communication with regulars is the secret weapon for smooth change.

👉 Full written guide + templates: smartpubtools.com/blog 👉 Automate your pub social media with AI: smartpubtools.net