The first step in communicating the business value of IT is to understand what the business values. In this session, we explore what the business values and how infrastructure and operations (I&O) leaders can create a map of the IT contributions to the business value. • What does the business value? • How can I&O be relevant to the business agenda? • Where do you start? Visit http://eod.gartner.com/event/bam23 to view more sessions from the Gartner IT Financial, Procurement & Asset Management Summit, 2015.