Leading Between the Lines

Change the Environment


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It’s time for another Leading Between the Lines podcast! This week we’re chatting to Bedford Thomas, “Head of Employee Experience” at innovative electric vehicle manufacturer Arrival.


Founded in 2015 by Dennis Sverdlov, Arrival is now approaching 2000 employees. Based in London, the company is a truly global business operating in a number of countries including the U.S., Germany, Israel, and Russia.

Arrival ensure that radical change is at the forefront of all they do. This approach not only drives the business forward, but also filters through to all aspects of their day-to-day, particularly within the People Experience Team. The company takes a progressive “lead” rather than “manage” approach, with no obvious hierarchy in place, meaning all employees have a voice.

In this episode Bedford talks about the importance that Arrival puts on their “Microfactory” approach. He explains that each time they set up a new factory, they hire from within that community to help build a connection to the business and its mission.

He also speaks about building the best work culture and employee experience possible, whilst striving to make a radical impact at the company. Bedford ends by outlining exactly what it is that he wants to be remembered for during his lifetime.

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Leading Between the LinesBy alterniq inspired growth